GREENVILLE, S.C., Nov. 12, 2018 — Michelin North America (Canada) Inc. has announced a voluntary recall of 377 MICHELIN® CrossClimate™ SUV tires sold in Canada beginning on Sept. 25, 2018.
The tires subject to the market action do not bear the requisite sidewall markings for maximum load, maximum pressure and ply description. The missing sidewall information resulted from an internal logistics error. Consumers in Canada can find more information about this action available here in English or French. U.S. consumers can find more information about this action available here.
No accidents or injuries have been reported to the Company as a consequence of the non-compliant markings on the tires.
The MICHELIN CrossClimate SUV tires subject to the market action were sold in one size only, 235/55R18 104V XL (showing date codes 1818 or 1918), as replacement tires for SUVs, CUVs or minivans.
Consumers who may have purchased these tires from a dealer in Canada are eligible to receive replacement tires at no additional charge through authorized Michelin dealers. Claims must be filed before the deadline, May 31, 2019. Consumers seeking more information should call 888.971.3801. Michelin-authorized dealers should contact 877.724.2835 for more information about servicing consumer claims.
About Michelin North America
Michelin, the leading mobility company, is dedicated to enhancing its clients’ mobility, sustainably; designing and distributing the most suitable tires, services and solutions for its clients’ needs; providing digital services, maps and guides to help enrich trips and travels and make them unique experiences; and developing high-technology materials that serve a variety of industries. Headquartered in Greenville, S.C., Michelin North America (www.michelinman.com) has more than 21,400 employees and operates 19 major manufacturing plants.