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Posted by Christian Fisher on March 22, 2022

MICHELIN BRANDS EARN TOP HONORS IN 2022 J.D. POWER RANKINGS

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  • For 19th consecutive year, Michelin is recognized for top customer satisfaction in luxury car segment
  • BFGoodrich earns second J.D. Power award, first since 1999
  • Michelin brands have received 99 top-tire rankings

 

GREENVILLE, S.C., March 22, 2022 – Michelin has again earned top customer satisfaction scores in the annual J.D. Power 2022 U.S. Original Equipment Tire Customer Satisfaction Study. For 2022, drivers gave Michelin the highest ratings in Original Equipment Tire Customer Satisfaction for Luxury, while BFGoodrich earned the highest ratings in Truck/Utility vehicles.

With these honors, Michelin has won 97 total J.D. Power Awards — more than any other tire manufacturer. It was the company’s 19th consecutive highest ranking in the Luxury segment and seventh consecutive year finishing in the top two places in the Truck/Utility Vehicle segment. This is the second award for BFGoodrich.

The J.D. Power 2022 U.S. Original Equipment Tire Customer Satisfaction Study was based on responses from more than 29,000 vehicle owners. Satisfaction was examined in four areas: tire wear, tire ride, tire appearance and tire traction/handling.

J.D. Power is a global marketing information services company operating in key business sectors across a variety of industries, including market research, automotive forecasting, performance improvement, web intelligence and customer satisfaction.

Contact

For more information contact:

Christian Fisher

Email: christian.fisher@michelin.com  |  www.michelinmedia.com  

About

About Michelin North America

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and to a more sustainable world. Drawing on its deep know-how in polymer composites, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America, Inc. has approximately 23,500 employees and operates 36 production facilities in the United States (michelinman.com) and Canada (michelin.ca).