Posted by Christian Fisher on March 22, 2022


  • For 19th consecutive year, Michelin is recognized for top customer satisfaction in luxury car segment
  • BFGoodrich earns second J.D. Power award, first since 1999
  • Michelin brands have received 99 top-tire rankings


GREENVILLE, S.C., March 22, 2022 – Michelin has again earned top customer satisfaction scores in the annual J.D. Power 2022 U.S. Original Equipment Tire Customer Satisfaction Study. For 2022, drivers gave Michelin the highest ratings in Original Equipment Tire Customer Satisfaction for Luxury, while BFGoodrich earned the highest ratings in Truck/Utility vehicles.

With these honors, Michelin has won 97 total J.D. Power Awards — more than any other tire manufacturer. It was the company’s 19th consecutive highest ranking in the Luxury segment and seventh consecutive year finishing in the top two places in the Truck/Utility Vehicle segment. This is the second award for BFGoodrich.

The J.D. Power 2022 U.S. Original Equipment Tire Customer Satisfaction Study was based on responses from more than 29,000 vehicle owners. Satisfaction was examined in four areas: tire wear, tire ride, tire appearance and tire traction/handling.

J.D. Power is a global marketing information services company operating in key business sectors across a variety of industries, including market research, automotive forecasting, performance improvement, web intelligence and customer satisfaction.


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About Michelin North America

Michelin, the leading mobility company, is working with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing its clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for its customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing its expertise to new markets, the company is investing in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries — from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 22,500 employees and operates 34 production facilities in the United States and Canada. (