Posted on June 10, 2019

Michelin Appoints New Senior Leader of North America

  • Michelin veteran Alexis Garcin appointed chairman and president of Michelin North America
  • Garcin responsible for Michelin’s key customer-facing functions in U.S. and Canada
  • Succeeds Scott Clark, who becomes an executive vice president of Michelin Group

GREENVILLE, S.C., June 10, 2019 Michelin Group has named Alexis Garcin as the next chairman and president of Michelin North America, the Company announced today.

“Alexis brings an interpersonal style and a leadership approach that directly reflect the Group’s core values,” said Florent Menegaux, CEO of Michelin Group, based in Clermont-Ferrand, France. “His experience and expertise will facilitate the Group’s continued growth and success in this important region.”

Garcin succeeds Scott Clark, recently promoted to the Group Executive Committee as executive vice president responsible for the global passenger car and light truck business, motorsports, Experiences (including the famed Michelin Guides) and regional oversight of the Americas.

Garcin will be responsible for all key customer-facing functions of Michelin North America, including sales and marketing, quality, technical development and supply chain units. Michelin’s North America region comprises the United States and Canada.

“I am confident in the future of our Company as we continue to focus on bringing our sustainable mobility strategy to life – the critical balance of customer-centricity, financial results, respect for the environment and empowerment of our people,” Garcin said. “This is an exciting opportunity to work with our team in the North American region to better serve our customers and drive the business forward.”

Garcin has served since 2018 as senior vice president of the Michelin Group’s global long-distance transportation business line. From 2011 to 2017, he served as the Company’s global strategic marketing director for the truck and bus division. Across his 17-year tenure with Michelin, Garcin has held various leadership roles in marketing, sales, distribution and other commercial functions for units in Europe and at the global level.

Earlier in his career, Garcin worked for the Bosch Group. He holds a degree in Economical Sciences from the University Lumière in Lyon, France, and a master’s degree in Business and Management from Saint-Etienne Business School in France. Concurrent with this Michelin appointment, Garcin also joins the board of the U.S. Tire Manufacturers Association (USTMA). Garcin will relocate from Clermont-Ferrand, France, to Greenville, S.C., home of Michelin’s North American headquarters.



Aira | January 21, 2023 @ 3:27AM
I once again find myself personally spending way too much time both reading and leaving comments
온라인 카지노
호텔 카지노

Jerry Rock | February 15, 2022 @ 2:24PM
On Nov. 25, 2021 my company did telephone work for Michael Meyers ( Invoice 2021-6040 ) in Covington, Georgia.We cannot get paid or any response to our request, can you help ?
(706) 289-0771

John Mathews | July 26, 2020 @ 8:38AM
Hey - I was checking out your site and I’m impressed with how clean and professional it looks.

Adding video to your website has become an absolute MUST. Even something basic that clearly defines exactly what it is you're offering & why work with your company vs competitors...

My team, based out of Toronto, Canada, creates quality animated explainer videos. Our award-winning videos are proven to increase customer engagement and decrease user bounce rate.

Email me back for some explainer video samples, pricing, or just to say hi!

John Mathews
Email: John@explainyourbiz.com
Website: http://www.explainyourbiz.com

LM | January 6, 2020 @ 6:19PM
Michelin customer service is a bunch of deceitful inbound call cowboys. I have a pair of Michelin X-Ice with about 18,000kms and they cannot be further used for safe driving. Defective treat stripe on all four tires. They cost me $950 and were used one-and-a-half winters. The Warranty is for 60,000 but Michelin are not even honest. They lied multiple times that they didn't have tread readings that I went and had forwarded to them from a Michelin dealer they recommended. Deceitful and negligent. What makes it worse is the CEO for North America based in Auvergne, France. How convenient to pocket hard working consumer dollars on the other side of the ocean and then dine in Michelin 5-Star restaurants in a different time zone and continent to handle complaints. Pathetic company. Shocking. I made my new tires Good-Year and it's been a very revealing experience with a pathetic, deceitful, negligent company.

Jonathan Simon | October 23, 2019 @ 5:55PM
Please have your director or VP of consumer services or retail services contact be about an apparent VOID in your customer service department when it comes to adequate knowledge about YOUR OWN MICHELIN tires.

Again I want to speak to a Senior person at corporate - NOT a customer service rep.

I can be reached at 240-997-3356.

Thank you!

Jonathan Simon

Jonathan Simon | October 22, 2019 @ 4:01PM
Can you please have a senior member of Michelin’s customer care or retail customer division contact me about a seeming lack of information from your customer service center regarding proper care of tires?

I was quite disappointed that your representatives don’t have more training or information regarding the proper care of your own tires - including balancing.

Leave a Comment


About Michelin North America

Michelin, the leading mobility company, is working with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing its clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for its customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing its expertise to new markets, the company is investing in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries — from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 22,500 employees and operates 34 production facilities in the United States and Canada. (michelinman.com